**Return and Shipping Policy**

Our Customer Care Team is dedicated to providing an exceptional service experience throughout your shopping journey. We're here to assist with product inquiries, order updates, and modifications. We also aim to make product returns as seamless as possible.

We ship all orders over $50.00 FREE with UPS Sure Post or USPS Ground Advantage.  There is an option to request Signature Confirmation for a small fee of $3.00.  This is available at checkout. Alternatively, please see our Shipping Insurance option.

Return Policy

You may request an exchange or store credit within 15 days from the product's arrival, provided it is unopened, unused, with intact seals, and in its original packaging. Exchanges/ store credits are processed with 5 business days after receipt of returned package. (This policy does not apply during special promotions)

Processing Your Return

To initiate a return, contact us via email at hello@yourskincaresource.com and obtain a confirmation email. Include the following details:

- Your name
- Order number
- Email address
- Phone number
- Product(s) for return
- Reason for return

We will issue an RMA if your product is eligible for return- Returns received without an RMA will not be processed.

Return Confirmation and Shipping

Upon confirming your return via email, we'll provide mailing instructions. Returns must reach us within 15 days of delivery. Return shipping is your responsibility. We require using a trackable shipping method with insurance. Keep your shipping receipts to track your return.

Non-Returnable Items

The following brands are non-returnable due to manufacturer guidelines

-Silagen, Elta MD, Skinuva, Xtresse Hair Gummies, Rejuvaskin, Plated Skin Science

- ITEMS PURCHASED DURING 30% OFF PROMOTIONS, BLACK FRIDAY AND HOLIDAY SALES ARE NOT ELIGIBLE FOR RETURN

Gift with Purchase Returns

If an eligible return alters your eligibility for a "gift with purchase," the gift’s value will be deducted from your refund. Gift With Purchase items are non-returnable and are not eligible for exchange. If your order included samples, they must be returned un-used, and un-opened.  Failure to return samples will incur a $10.00 reduction in the amount of your store credit. 

Orders with Free Shipping

Returning an item that reduces your total below $50 will result in a $7.00 deduction from your refund.

Return Conditions

Returned items must be in original condition, unopened. Damaged in-transit items are not accepted. Insure your return items and use secure packaging.

Order Changes and Cancellations

We strive for quick processing and cannot guarantee order modifications. For changes such as item adjustments or address updates, contact hello@yourskincaresource.com. Once shipped, orders cannot be changed or canceled.

Rejected Deliveries

Marking an order "Return to Sender" is not an acceptable return method. Postage Fees apply if you wish to have items returned to you.

Postage Due Returns

Returns with postage due will be refused or incur deductions from your refund.

Product Condition Verification

We inspect products before shipping to ensure they meet quality standards.

ShipInsure Package Protection

We offer ShipInsure for package protection against damages or loss. Add this option at checkout for peace of mind. As we offer free shipping over $50.00, this is a small investment to guarantee your items reach you! 

Order Modifications

Requests can be considered prior to shipping, but once shipped, orders cannot be altered. Contact us promptly for any modification needs.

Shipping Policy


Orders are processed within 1-2 business days, excluding weekends and holidays. You'll receive tracking details once your order ships. Expedited shipping cost paid by the customer does not negate order processing time.

Domestic Shipping

Choose from various shipping options at checkout. Orders over $300 will require a signature upon delivery. At this time we do not ship internationally or to freight forwarders. We ship all order over $50.00 for free!

Order Status and Management

Track orders via account login. Multiple orders to the same address may be combined unless specified otherwise.

Incorrect Product Received
Report any incorrect deliveries within 5 days for a free return and exchange.

Holiday Shipping

We observe the following US holidays: New Year's Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

All shipments for Black Friday start to be processed on the Monday after Thanksgiving, allowing our team to enjoy the time with their families.