Skincare Source Rewards Frequently Asked Questions
What is Your Skincare Source Rewards?
What is Your Skincare Source Rewards?
Your Skincare Source Rewards is our customer loyalty program that allows you to earn points on qualifying purchases and select activities. Points can be redeemed for discounts and exclusive rewards.
How do I earn points through the Your Skincare Source Rewards Program?
How do I earn points through the Your Skincare Source Rewards Program?
You can earn points in several ways, including:
- Making qualifying purchases
- Creating a customer account
- Leaving product reviews
- Following us on Instagram
- Completing special rewards activities
- Reaching eligible purchase milestones
Available earning opportunities may change over time.
How many points do I earn from purchases?
How many points do I earn from purchases?
Members earn 1 point for every $1 spent on qualifying purchases.
Do I need an account to participate in the rewards program?
Do I need an account to participate in the rewards program?
Yes. You must create a customer account and be logged in when placing your order in order to earn and redeem rewards points. Once you create your account, you are in the program.
Why can't I see my points?
Why can't I see my points?
You must have an account and be logged in your account to see your points and rewards.
How do I check my points balance?
How do I check my points balance?
You can view your current points balance by logging into your account and visiting this page.
How do I redeem rewards?
How do I redeem rewards?
Available rewards can be found in the Ways to Spend YSS Points section of this page.
- Blue rewards are available for redemption and can be claimed immediately.
- Gray rewards are not yet available and will display how many additional points you need to earn before they can be redeemed.
Once you redeem a reward, a unique reward code will be generated and displayed in the Available Rewards section of this page. Simply apply the code during checkout to receive your discount.
Please note: Reward codes cannot be combined with other discount codes or promotional offers unless otherwise stated.
What rewards can I redeem with my points?
What rewards can I redeem with my points?
Current redemption options include:
- $5 Off: 500 Points
- $10 Off: 1,000 Points
- $20 Off: 2,000 Points
- $50 Off: 5,000 Points
Additional rewards and special offers may be available from time to time.
Do my rewards points expire?
Do my rewards points expire?
Points currently do not expire. However, Your Skincare Source reserves the right to modify, suspend, or discontinue the rewards program at any time.
Can rewards coupons be combined with other promotions or discount codes?
Can rewards coupons be combined with other promotions or discount codes?
No. Rewards coupons cannot be combined with other discount codes, promotions, or special offers unless specifically stated otherwise.
Can I redeem rewards points on any product?
Can I redeem rewards points on any product?
Some brands, products, or promotions may be excluded due to manufacturer restrictions or promotional limitations. Eligibility may change without notice.
When are points added to my account?
When are points added to my account?
Points earned from purchases are typically added after your order is successfully completed. Certain activities, such as reviews or social media actions, may require additional verification time.
What happens to my points if I return an order?
What happens to my points if I return an order?
If an order is canceled, refunded, returned, or otherwise adjusted, any points earned from that purchase may be removed from your account.
Can I transfer my rewards points to another person?
Can I transfer my rewards points to another person?
No. Rewards points are non-transferable and may only be used by the account holder who earned them.
Can I redeem points for cash?
Can I redeem points for cash?
No. Rewards points have no cash value and cannot be exchanged for cash, gift cards, or account credits outside of the rewards program.
Referral Program Frequently Asked Questions
How does the referral program work?
How does the referral program work?
Share your unique referral link with friends. When an eligible new customer places their first order using your referral link, both of you can receive rewards.
What does my friend receive when I refer them?
What does my friend receive when I refer them?
New customers who use a valid referral link receive a $5 discount on their first qualifying order.
What do I receive for referring a friend?
What do I receive for referring a friend?
You will receive 500 rewards points after your referred friend completes a qualifying purchase.
When will I receive my referral reward?
When will I receive my referral reward?
Referral rewards are issued after the referred customer's order has been successfully completed and verified.
Can I refer myself using a different email address?
Can I refer myself using a different email address?
No. Self-referrals, duplicate accounts, or attempts to manipulate the referral program are prohibited and may result in the forfeiture of rewards.
Can I refer more than one friend?
Can I refer more than one friend?
Yes. There is no limit to the number of friends you may refer, provided each referral meets the program requirements.
Why didn't I receive my referral reward?
Why didn't I receive my referral reward?
Referral rewards may not be issued if:
- The referral link was not used
- The referred order was canceled or refunded
- The referred customer was already an existing customer
- The referral did not meet program requirements
Can Your Skincare Source change or discontinue the rewards program?
Can Your Skincare Source change or discontinue the rewards program?
Yes. Your Skincare Source reserves the right to modify, suspend, or discontinue the Your Skincare Source Rewards Program and Referral Program at any time, including changes to earning opportunities, point values, reward levels, eligibility requirements, or redemption options.
Are there any other ways to earn rewards?
Are there any other ways to earn rewards?
Yes. In addition to earning points through the Your Skincare Source Rewards Program, we periodically offer special promotions such as YSS Cash Back on select brands and products. Qualifying purchases earn store credit that can be used on future orders.
Available programs, participating products, reward amounts, and terms may vary, so please visit our YSS Cash Back page to view current offers and program details.
